Performance-Based Training

Performance-based Training removes skills barriers to performance improvement, by focusing on real-world performance outcomes rather than arbitrarily set course objectives.

In reality, this means that you learn only what you need, to the extent that you need it and when you need it to improve your performance.

To PERFORM, you need to make your training:

Practical

Make it as practical as possible to allow users gain first-hand experience of the IT tools that will help them perform.

Enjoyable

No-one likes to sit in a classroom and be talked at – people learn and work far better when they enjoy what they do.

Real-world

Real-world problems require real-world, not theoretical, solutions. The more related to their work the training, the more they will be able to apply when they get back to their desk.

Focused

Too often, training courses provide lots of ‘nice to have’ information. PBT focuses on what users need to know to be able to perform their role at work. ‘Nice to knows’ can be made available through support materials.

Outcome-driven

Asking ‘what benefit is this training providing for the business?’ is key to PBT. If the answer is ‘I don’t know’ it is probably the wrong thing to do. Avoid ‘tick box’ or ’sheep dip’ training and focus on what really matters. Critical to the success of any training is agreeing what the outcome of any intervention will be, together with how you will know that you have achieved it. Clear outcomes then lead to clear learning objectives.

Relevant

Making sure that training is outcome-driven and focused on real-world issues, ensures that it is relevant to the attendees. Making it relevant for all is important, so finding out what each individual or group needs is the key.

Measured

There is no point in carrying out training without measuring its effectiveness. There are four measurements that need to be taken into account:

“Did they like it?”
“Did they learn it?”
“Will they use it?”
“Will it matter?”

Matrix FortyTwo can help you to ascertain measures at all stages of development and delivery to ensure that IT-enabled business change makes a difference to your business.

How can we help?

You may need to learn how to use a small part of many applications to improve your performance.

We can help with our flexible, modular learning events, delivered using our unique methodology of Structured Pragmativity and supported by Watsonia Publishing’s EngineRoom™ materials, allowing transfer of skills and knowledge from the training room to the workplace – making IT work for you.

Contact us for more details of how Performance-Based Training can help your organisation get the most out of IT and business change or download our Performance-Based Training in action information sheet.